Katalyst Laboratories Privacy Notice

Katalyst Laboratories is a trading name of Katalyst Communications Ltd.

Date: 04/12/2023

Welcome to the Katalyst Communications Ltd Privacy Notice which includes Katalyst Laboratories at Katalyst, we value your privacy and are committed to safeguarding your personal data. This Privacy Notice outlines how we collect, use, and store your information to ensure transparency and trust.

1. THE TYPE OF PERSONAL DATA WE COLLECT

1.1 Depending on whether and how you communicate with us, or whether you make use of the services we provide, we may process the following personal data:

1.1.1 First name and last name

1.1.2 Phone number

1.1.3 Email address

1.1.4 Postal Address

1.1.5 Payment card details

1.1.6 Website Usage Data (including IP address)

For further information please contact us at enquiries@wearekatalyst.com for a copy of our Privacy Policy.

2. HOW AND WHY, WE PROCESS YOUR PERSONAL DATA

2.1 The personal data we process is essential for providing our services, improving user experience, and
fulfilling regulatory requirements, handle queries and complaints, and market our products and services.

3. THE TYPE OF PERSONAL DATA WE COLLECT

3.1 Contact Information: First name, last name, phone number, email address, postal address

3.2 Financial Information: Payment card details

3.3 Website Usage Data: IP address

4. HOW WE STORE YOUR PERSONAL DATA

4.1 We take data security seriously. The storage methods employed vary based on the purpose and service provided, and we implement industry-standard security measures to protect your information.

For further information please contact us at enquiries@wearekatalyst.com.

5. YOUR DATA PROTECTION RIGHTS

5.1 Under the UK GDPR / Data Protection Act 2018, you have the right to access, rectify, erase, and restrict the processing of your personal data. To exercise these rights, please contact us at enquiries@wearekatalyst.com. For more information, refer to our complete Privacy Policy.

5.1.1 Right to Information: You have the right to be informed about the personal data we collect from you
and the purposes for which it is processed.

5.1.2 Right of Access: You can request copies of your personal data that we hold.

5.1.3 Right to Rectification: If you believe your personal data is inaccurate or incomplete, you have the right to request corrections or additions.

5.1.4 Right to Erasure: In certain circumstances, you can request the deletion of your personal data.

5.1.5 Right to Restriction of Processing: You have the right to request the limitation of processing your
personal data in specific situations.

5.1.6 Right to Object to Processing: You can object to the processing of your personal data in certain
circumstances.

5.1.7 Right to Data Portability: You can request the transfer of your personal data to another organization
or to yourself in certain situations.

5.2 No Charge for Exercising Rights: You are not obligated to pay any fees when exercising your rights. Upon making a request, we commit to responding within one month.

Please contact us at enquiries@wearekatalyst.com if you wish to make a request.

6. HOW TO COMPLAIN

6.1 If you have concerns about your personal data, contact us at the provided address or email. We take
privacy seriously and will address your concerns promptly. If you remain dissatisfied, you can also file a complaint with the Information Commissioner’s Office (ICO).

For privacy-related enquiries or to request a copy of our Privacy Policy, you can contact us at:

Katalyst Communications Ltd
ICO Registration No: ZB055455
E-mail: enquiries@wearekatalyst.com

6.2 You can also complain to the ICO if you are unhappy with how we have used your data.

The ICO’s address:
Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF
Helpline number: 0303 123 1113
ICO website: https://www.ico.org.uk

This Privacy Notice is version controlled and was last updated on: 4 December 2023.